الشروط والأحكام | Terms and Conditions

1. Definitions

• The Office: Refers to "Smart Service for Electronic Services".
• User / Client: Any person who uses the website or application, subscribes, and benefits from the offers.
• The Card: An electronic subscription card that grants its holder the ability to obtain services, offers, and discounts provided directly by us or through our partners.

2. Website Use

• The user must be 18 years of age or older, or have parental/guardian consent.
• The user is obligated to provide correct, accurate, and up-to-date information during registration or subscription.
• The website or application must not be used for any illegal purpose or one that violates public morals.

3. Subscriptions and Offers

• All cards are valid for a specified period starting from the date of **activation**, not the date of subscription.
• The card is personal and may not be sold or transferred to a third party without the Office's approval.
• Offers and discounts may vary depending on the partners and are subject to continuous updates without prior notice.
• Some discounts may be exclusive to specific cities or regions within the Kingdom of Saudi Arabia.

4. Payment Policy

• Payment is exclusively processed through secure electronic payment methods (**Mada – Smart Service purchase networks**).
• All prices include Value Added Tax (VAT) in accordance with Saudi regulations.

5. The card value is non-refundable after activation or use.

6. Legal Responsibility

• The Office is not responsible for any defect or shortcoming from the service providers (restaurants, hospitals, medical centers, etc.).
• The company is committed to updating the list of partners and services but does not guarantee the permanent availability of all offers.
• The Office is committed to ensuring the provision of electronic services.
• The Office reserves the right to suspend or cancel the account of any user who violates the terms without prior notice.

7. Amendments to the Terms

• The Office reserves the right to amend or update the Terms and Conditions at any time.
• Customers will be notified of amendments via the website or registered email.

8. Intellectual Property Rights

• All logos, texts, images, trademarks, and designs displayed on the website or application are the property of the Smart Service Office.
• They may not be used or republished without prior written permission from the Office.

9. Governing Law

• These terms are governed by and interpreted in accordance with the laws of the Kingdom of Saudi Arabia.
• Saudi courts have jurisdiction over any dispute arising from the use of the site or services.

10. Contact Us

For inquiries or feedback, you can contact us via:

• WhatsApp: +966 53 533 9932
• Call Center: +966 53 533 9932
• Email: contact@smartservice7.com